{"id":741,"date":"2017-07-20T08:28:44","date_gmt":"2017-07-20T08:28:44","guid":{"rendered":"http:\/\/iniciativaslocales.es\/?p=94"},"modified":"2017-07-20T08:28:44","modified_gmt":"2017-07-20T08:28:44","slug":"certificado-de-profesionalidad-de-gestion-de-llamadas-de-teleasistencia","status":"publish","type":"post","link":"https:\/\/iniciativaslocales.com\/en\/certificado-de-profesionalidad-de-gestion-de-llamadas-de-teleasistencia\/","title":{"rendered":"Certificado de Profesionalidad de \u00abGesti\u00f3n de Llamadas de Teleasistencia\u00bb"},"content":{"rendered":"<div class=\"itemIntroText\">\n<p><strong>El 16 de febrero ha dado comienzo el Curso de \u00abGesti\u00f3n de Llamadas de Teleasistencia\u00bb que Iniciativas Locales est\u00e1\u00a0impartiendo en el municipio de Ulea, organizado por su Ayuntamiento.<\/strong><\/p>\n<p><strong>Se trata de un Certificado de Profesionalidad de nivel 2\u00a0subvencionado por el Servicio Regional de Empleo y Formaci\u00f3n y cofinanciado por el Fondo Social Europeo.<\/strong><\/p>\n<\/div>\n<div class=\"itemFullText\">\n<p>&nbsp;<\/p>\n<p>El curso tiene una duraci\u00f3n de 310 horas lectivas, y est\u00e1 dirigido a 10 alumnos en situaci\u00f3n de desempleo, estando prevista su finalizaci\u00f3n el 28 de abril. Posteriormente los alumnos realizar\u00e1n un m\u00f3dulo de pr\u00e1cticas profesionales no laborales en empresas del sector, con una duraci\u00f3n de 80 horas.<\/p>\n<p>Los contenidos que se abordan en el curso son, entre otros:<\/p>\n<p>&#8211; Atenci\u00f3n y gesti\u00f3n de llamadas entrantes en un servicio de teleasistencia.<\/p>\n<p>&#8211; Emisi\u00f3n y gesti\u00f3n de llamadas salientes en un servicio de teleasistencia.<\/p>\n<p>&#8211; Manejo de herramientas, t\u00e9cnicas y habilidades para la prestaci\u00f3n de un servicio de teleasistencia<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>El 16 de febrero ha dado comienzo el Curso de \u00abGesti\u00f3n de Llamadas de Teleasistencia\u00bb que Iniciativas Locales est\u00e1\u00a0impartiendo en<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[30,31,32],"imc_layers":[],"imc_icons":[],"class_list":["post-741","post","type-post","status-publish","format-standard","hentry","category-noticias","tag-iniciativas-locales","tag-murcia","tag-noticias"],"imc_loc":"","imc_img_tag":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Certificado de Profesionalidad de &quot;Gesti\u00f3n de Llamadas de Teleasistencia&quot; - Iniciativas Locales<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/iniciativaslocales.com\/en\/certificado-de-profesionalidad-de-gestion-de-llamadas-de-teleasistencia\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Certificado de Profesionalidad de &quot;Gesti\u00f3n de Llamadas de Teleasistencia&quot; - Iniciativas Locales\" \/>\n<meta property=\"og:description\" content=\"El 16 de febrero ha dado comienzo el Curso de \u00abGesti\u00f3n de Llamadas de Teleasistencia\u00bb que Iniciativas Locales est\u00e1\u00a0impartiendo en\" \/>\n<meta property=\"og:url\" content=\"https:\/\/iniciativaslocales.com\/en\/certificado-de-profesionalidad-de-gestion-de-llamadas-de-teleasistencia\/\" \/>\n<meta property=\"og:site_name\" content=\"Iniciativas Locales\" \/>\n<meta property=\"article:published_time\" content=\"2017-07-20T08:28:44+00:00\" \/>\n<meta name=\"author\" content=\"m2lcomunicacion\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"m2lcomunicacion\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Certificado de Profesionalidad de \"Gesti\u00f3n de Llamadas de Teleasistencia\" - Iniciativas Locales","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/iniciativaslocales.com\/en\/certificado-de-profesionalidad-de-gestion-de-llamadas-de-teleasistencia\/","og_locale":"en_GB","og_type":"article","og_title":"Certificado de Profesionalidad de \"Gesti\u00f3n de Llamadas de Teleasistencia\" - Iniciativas Locales","og_description":"El 16 de febrero ha dado comienzo el Curso de \u00abGesti\u00f3n de Llamadas de Teleasistencia\u00bb que Iniciativas Locales est\u00e1\u00a0impartiendo en","og_url":"https:\/\/iniciativaslocales.com\/en\/certificado-de-profesionalidad-de-gestion-de-llamadas-de-teleasistencia\/","og_site_name":"Iniciativas Locales","article_published_time":"2017-07-20T08:28:44+00:00","author":"m2lcomunicacion","twitter_card":"summary_large_image","twitter_misc":{"Written by":"m2lcomunicacion","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/iniciativaslocales.com\/certificado-de-profesionalidad-de-gestion-de-llamadas-de-teleasistencia\/#article","isPartOf":{"@id":"https:\/\/iniciativaslocales.com\/certificado-de-profesionalidad-de-gestion-de-llamadas-de-teleasistencia\/"},"author":{"name":"m2lcomunicacion","@id":"https:\/\/iniciativaslocales.com\/#\/schema\/person\/6df0978301fa62c3956729862ea33ad7"},"headline":"Certificado de Profesionalidad de \u00abGesti\u00f3n de Llamadas de Teleasistencia\u00bb","datePublished":"2017-07-20T08:28:44+00:00","mainEntityOfPage":{"@id":"https:\/\/iniciativaslocales.com\/certificado-de-profesionalidad-de-gestion-de-llamadas-de-teleasistencia\/"},"wordCount":173,"publisher":{"@id":"https:\/\/iniciativaslocales.com\/#organization"},"keywords":["iniciativas locales","murcia","noticias"],"articleSection":["Noticias"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/iniciativaslocales.com\/certificado-de-profesionalidad-de-gestion-de-llamadas-de-teleasistencia\/","url":"https:\/\/iniciativaslocales.com\/certificado-de-profesionalidad-de-gestion-de-llamadas-de-teleasistencia\/","name":"Certificado de Profesionalidad de \"Gesti\u00f3n de Llamadas de Teleasistencia\" - Iniciativas Locales","isPartOf":{"@id":"https:\/\/iniciativaslocales.com\/#website"},"datePublished":"2017-07-20T08:28:44+00:00","breadcrumb":{"@id":"https:\/\/iniciativaslocales.com\/certificado-de-profesionalidad-de-gestion-de-llamadas-de-teleasistencia\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/iniciativaslocales.com\/certificado-de-profesionalidad-de-gestion-de-llamadas-de-teleasistencia\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/iniciativaslocales.com\/certificado-de-profesionalidad-de-gestion-de-llamadas-de-teleasistencia\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/iniciativaslocales.com\/"},{"@type":"ListItem","position":2,"name":"Certificado de Profesionalidad de \u00abGesti\u00f3n de Llamadas de Teleasistencia\u00bb"}]},{"@type":"WebSite","@id":"https:\/\/iniciativaslocales.com\/#website","url":"https:\/\/iniciativaslocales.com\/","name":"Iniciativas Locales","description":"Proyectos sociales, educativos y de formaci\u00f3n y empleo","publisher":{"@id":"https:\/\/iniciativaslocales.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/iniciativaslocales.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/iniciativaslocales.com\/#organization","name":"Iniciativas Locales","url":"https:\/\/iniciativaslocales.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/iniciativaslocales.com\/#\/schema\/logo\/image\/","url":"https:\/\/iniciativaslocales.com\/wp-content\/uploads\/2025\/07\/logo.png","contentUrl":"https:\/\/iniciativaslocales.com\/wp-content\/uploads\/2025\/07\/logo.png","width":900,"height":349,"caption":"Iniciativas Locales"},"image":{"@id":"https:\/\/iniciativaslocales.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/iniciativaslocales.com\/#\/schema\/person\/6df0978301fa62c3956729862ea33ad7","name":"m2lcomunicacion","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/a2419c17ff2c5cdf31fc36e797333f1375c34ec009d0985b00bec57e2df56c02?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a2419c17ff2c5cdf31fc36e797333f1375c34ec009d0985b00bec57e2df56c02?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a2419c17ff2c5cdf31fc36e797333f1375c34ec009d0985b00bec57e2df56c02?s=96&d=mm&r=g","caption":"m2lcomunicacion"},"url":"https:\/\/iniciativaslocales.com\/en\/author\/m2lcomunicacion\/"}]}},"_links":{"self":[{"href":"https:\/\/iniciativaslocales.com\/en\/wp-json\/wp\/v2\/posts\/741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iniciativaslocales.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/iniciativaslocales.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/iniciativaslocales.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/iniciativaslocales.com\/en\/wp-json\/wp\/v2\/comments?post=741"}],"version-history":[{"count":0,"href":"https:\/\/iniciativaslocales.com\/en\/wp-json\/wp\/v2\/posts\/741\/revisions"}],"wp:attachment":[{"href":"https:\/\/iniciativaslocales.com\/en\/wp-json\/wp\/v2\/media?parent=741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/iniciativaslocales.com\/en\/wp-json\/wp\/v2\/categories?post=741"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/iniciativaslocales.com\/en\/wp-json\/wp\/v2\/tags?post=741"},{"taxonomy":"imc-layer","embeddable":true,"href":"https:\/\/iniciativaslocales.com\/en\/wp-json\/wp\/v2\/imc_layers?post=741"},{"taxonomy":"imc-icon","embeddable":true,"href":"https:\/\/iniciativaslocales.com\/en\/wp-json\/wp\/v2\/imc_icons?post=741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}